Privacy

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ibookpal is committed to protecting your privacy. Please take a moment to read the following policy to understand how your personal information will be treated as you make full use of our services. This policy may change from time to time so please check back periodically. The privacy statement discloses the privacy practices for www.ibookpal.com web site. If you have questions or concerns regarding this statement, please contact us by e-mail at privacy@ibookpal.com.

Information Collection

ibookpal is the sole owner of the information collected on www.ibookpal. ibookpal collects information from our users at several different points on our web site. ibookpal explicitly asks when it needs information that personally identifies you pertinent to the specific services you are choosing to subscribe to on the ibookpal web site. This information can include your e-mail address, name, telephone number, as applicable. ibookpal also may ask for non-personal information, business contact information or demographic information.

Registration

In order to use services provided by ibookpal web site, a user must first complete the registration form. During registration a user is required to provide business contact information, such as first and last name, phone number and e-mail address as well as to choose username and password. We use this information to establish customer account to provide the user with services on our site for which he has expressed interest.

Subscription

We request information from the user on our accounts enrollment and partner enrollment forms. New users must provide contact information, such as such as first and last name, address, phone number and e-mail address as well as billing information, such as credit card number, expiration date, cardholder name and billing address. This information is used for automated billing purposes. If we have trouble processing account subscription payments, the information is used to contact the user.

Information Use

ibookpal and ibookpal service partners use your personal information to operate ibookpal web site and to provide ibookpal services you have requested. The information is also used to communicate with you regarding your ibookpal accounts when such communication is essential to the operation of the service. You may not opt-out from communications deemed essential to the operation of the service other than by terminating your services with ibookpal. We also use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, and to perform customer satisfaction surveys. We do not use your e-mail address, or phone numbers for promotional communication. ibookpal may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ibookpal; (b) protect and defend the rights or property of ibookpal or the users of ibookpal services; or, (c) act under exigent circumstances to protect the personal safety of users of ibookpal services or the public. Personally identifiable information collected by ibookpal may be stored and processed in the United States or any other country in which ibookpal or its partners, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Information Security

ibookpal secures your personal information from unauthorized access, use or disclosure. ibookpal secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. All sensitive personal information (such as a credit card number and other financial information) is stored in encrypted data format. When our registration/order form asks users to enter sensitive information, such as credit card number and other financial information, that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layer (SSL). While on a secure page, such as our enrollment form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices and data center space. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all our employees are kept up-to-date on our security and privacy practices. Every time new policies are added, all of our employees are notified. Finally, the servers that store personally identifiable information are in a secure environment within controlled access facility, locked in private cabinets.

Changes to Personal Information

If a user’s personally identifiable information changes (such as name, phone, e-mail, etc.), or if a user no longer desires ibookpal services, we provide a way to correct, update or deactivate users’ personally identifiable information.

Confidentiality

ibookpal is committed to keeping user’s personally identifiable information confidential. ibookpal never shares service provider schedules with anyone except the service provider's authorized personnel. For users scheduling appointments with a service provider, ibookpal does not share their personal schedule information with anyone except the service provider with whom they make an appointment. All customer contact information and appointment information is kept confidential. Service providers can only view information related to their own appointments.

No Third Party Advertising

We do not allow third party advertising on ibookpal web site.

Log Files

Like most standard web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses and other log elements are not linked to personally identifiable information.

Service Announcements

On very rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an e-mail. Generally, users may not opt-out of these communications, though they can deactivate their account. However, service related communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via e-mail or phone, in accordance with the user's wishes and ibookpal customer communication practices.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on ibookpal or www.ibookpal.com web site.

Web Links

ibookpal web site contains links to other sites. Please be aware that we, ibookpal, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.ibookpal.com web site.

Agents

ibookpal uses a credit card processing company to bill you for services. Credit card transactions are processed by Paypal., which has confidentiality of transactions covered by their privacy policy. Paypal performs secure encrypted credit card transactions for thousands of companies and has stringent security measures in place. Paypal does not retain, share, store or use personally identifiable information for any purposes other than processing credit card transactions.

Children

ibookpal does not intend to collect any personally identifiable information from individuals under the age of 13. Children should always request permission from their parent or guardian prior to submitting their personal information online. If a child has provided ibookpal with personally identifiable information, child's parent or guardian should contact us if they would like to request such information to be deleted from ibookpal records. We will make all reasonable efforts to remove personally identifiable information of the child from ibookpal files and databases.

Notification of Changes

ibookpal does not intend to collect any personally identifiable information from individuals under the age of 13. Children should always request permission from their parent or guardian prior to submitting their personal information online. If a child has provided ibookpal with personally identifiable information, child's parent or guardian should contact us if they would like to request such information to be deleted from ibookpal records. We will make all reasonable efforts to remove personally identifiable information of the child from ibookpal files and databases.